Blog Archives

SIPOC diagrams

SIPOC Picture

I find SIPOC diagrams really useful in the early stages of a project. They are a great way to capture a lot of information in a concise way and provide an “at a glance” view of the scope, the stakeholders

Posted in Investigating, Requirements, Tools & Techniques

IT can’t fix broken processes

Broken Process

The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency. – Bill Gates IT

Posted in Investigating, Principals, Requirements Tagged with:

Surveys

Survey

Let me first declare I am not a huge fan of surveys. Personally I think they only have a limited use in Business Analysis work, I much prefer talking to someone ideally face to face, over a video call, or

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System and People Taxonomy

Taxonomy

I know what you’re thinking. Blimey that’s a pretentious title what’s it all about….  Well firstly yes I agree with you, I have no defense I have tried to simplify and failed. Taxonomy is a word normally associated with categorising plants and animals. The

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Document Analysis

Documents

A great way to get a piece of business analysis off to a flying start is look at what has already been recorded on the area in scope. The following is a list of the typical documents I look for when I

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Finding opportunities in a large business area

analysis

Many of my projects have started with the following brief from the sponsor: “find where the problems are, make it better, I have a team of 25, (50 or even 100 +)  people but we still have all these issues!”

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Current state interview – What Questions to ask?

Questions1

One of the most common ways a business analyst gathers details of the current state is to “interview”  individual business people or users. I often find the best place to do this is at their desk. Having all their stuff around

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